Shipping policy

Last Updated: 02/24/2026

Thank you for shopping at Kreyati . We are excited to bring you our premium mushroom coffee blends designed to support energy, focus, and wellness.

Please review our shipping policy below.

📦 Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email once your order has shipped, including tracking details.

During high-demand periods, processing times may be slightly extended.

🚛Shipping Rates & Delivery Time

Shipping costs are calculated at checkout.

🇺🇸 United States

Estimated delivery time: 3–7 business days

🌎 International Shipping

Estimated delivery time: 7–15 business days

Delivery times are estimates and may vary due to carrier delays, weather, or customs clearance.

📍 Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

🌎 International Orders & Customs

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Kreyati is not responsible for delays due to customs processing.

❗ Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for packages delivered to an incorrect address provided at checkout.

If you notice an error, please contact us immediately at:

📧 support@kreyati.com

📦 Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Kreyati is not responsible for lost or stolen packages.

If your tracking shows “Delivered” but you did not receive your package:

  • Check with neighbors

  • Contact the shipping carrier

  • Contact us for assistance

🌿 Damaged or Defective Products

If your mushroom coffee arrives damaged or defective:

  • Contact us within 48 hours of delivery

  • Email us with your order number and clear photos of the product

We will gladly review and resolve the issue.

🚫 Returns Policy for Consumable Products

Due to the nature of our products (food & consumables), we do not accept returns on opened items for safety and quality reasons.

If your item is unopened and unused, please contact us within 7 days of delivery for review.

💌 Questions?

We're here to help.

📧 support@kreyati.com
🌐 www.kreyati.com